Privacy Policy

Privacy Policy Pacific Automation, Inc. Effective Date: November 10, 2025 Last Updated: November 10, 2025

At Pacific Automation, Inc. (“we,” “us,” or “our”), a Seattle, Washington-based marketing agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us through email, social media, or other channels.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Directly

  • Name, email address, phone number, company name, job title, billing address, and payment information when you fill out forms, request services, subscribe to newsletters, or contact us.
  • Any information you submit through client intake forms, project briefs, or campaign details.

b. Information Collected Automatically

  • IP address, browser type, device information, operating system, and referral source.
  • Cookies, pixels, web beacons, and similar technologies to track usage of our website and advertising campaigns.

c. Information from Third Parties

  • Data from analytics providers (Google Analytics, Meta Pixel, LinkedIn Insight Tag, etc.).
  • Publicly available information or data you authorize us to collect from social media platforms for advertising purposes.
  • Lead lists or contact data provided by clients for campaign execution (we process this only under client instructions).

2. How We Use Your Information

We use your information to:

  • Provide marketing services (strategy, advertising, content creation, analytics).
  • Manage client relationships and communicate project updates.
  • Process payments and issue invoices.
  • Send marketing communications (newsletters, case studies, promotions) — you can opt out anytime.
  • Improve our website, services, and advertising campaigns.
  • Comply with legal obligations and protect our rights.

3. Legal Bases (for EU/UK clients or GDPR compliance)

If GDPR applies:

  • Contract: To fulfill marketing agreements.
  • Legitimate Interests: To improve services, prevent fraud, and send relevant marketing.
  • Consent: For non-essential cookies and direct marketing emails.

4. Sharing Your Information

We may share information with:

  • Service providers (Google, Meta, Mailchimp, Stripe, hosting providers, accounting tools) under strict confidentiality agreements.
  • Clients, when we process data on their behalf (e.g., campaign targeting data).
  • Legal authorities when required by law or to protect our rights.
  • In the event of a merger, acquisition, or sale of assets.

We do not sell personal information as defined under CCPA.

5. Data Security

We implement industry-standard security measures (SSL encryption, access controls, regular audits). However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined or as required by law (typically up to 7 years for financial records).

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to certain processing.
  • Data portability.
  • Withdraw consent (where processing is consent-based).

Washington residents: You have rights under applicable Washington consumer-protection laws. California residents: See our CCPA Notice below.

To exercise your rights, email us at privacy@thepacificgrp.com.

8. Cookies & Tracking Technologies

We use cookies for functionality, analytics, and advertising. You can manage preferences via our cookie banner or browser settings.

9. Third-Party Links

Our website may contain links to third-party sites (client websites, social platforms). We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

11. International Data Transfers

Data may be transferred to and processed in the United States. We use Standard Contractual Clauses for transfers outside the EEA/UK.

12. CCPA Privacy Notice (California Residents)

  • We do not sell or share personal information for cross-context behavioral advertising.
  • Categories collected: Identifiers, commercial information, internet activity, professional/employment data.
  • You have the right to know, delete, correct, and opt out of sales/sharing (not applicable).

13. Changes to This Policy

We may update this policy. Changes will be posted here with an updated “Last Updated” date.

14. Contact Us

Pacific Automation, Inc.
Seattle, WA
Email: privacy@thepacificgrp.com